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Product FAQ's

  • Can I use a sheet?

    Of course you can use a sheet with your Newton Crib Mattress, but please make sure it’s a breathable cotton muslin sheet that doesn’t hinder airflow. We make the softest most breathable sheets that fit perfectly around your Newton crib mattress. You can find our selection here.

  • What are your sheets and swaddles made of?

    Our sheets and swaddles are made from 100% Organic Cotton Muslin for maximum breathability and comfort. Super soft from the first touch, our sheets and swaddles are designed to be as breathable as our mattress. All our cotton products are GOTS certified.

  • What is the cover made of?

    Our unique 3-ply cover consists of a top and bottom layer of 3D spacer fabric designed to maximize airflow. A layer of chemical free viscose material made from reconstituted wood pulp is quilted in between to prevent flames from penetrating the mattress.

  • Is the cover waterproof?

    The cover for the Original & Essential Crib Mattress is not waterproof, however, it is water resistant! Most messes will stay on the machine-washable cover to make cleaning up messes easy. For waterproof protection in later months, you can add our breathable and waterproof Crib Mattress Pad.

    Our Waterproof Crib Mattress brings everything together in a 2-stage design combining our classic breathe-thru cover on the infant side and adds a layer of waterproofing beneath the breathe-thru construction on the other side for bigger messes in toddler years.

  • May I use a waterproof mattress protector or pad with my Newton?

    For your little one’s first year we recommend forgoing the mattress pad to get maximum breathability benefits of your Newton mattress. We have made the Breathe-Thru cover water resistant and the mattress is completely washable from cover to core. We also have made replacement covers available for purchase so you can always have an easy backup for those late night changes. Once your little one grows and messes get bigger, we recommend using our breathable and waterproof crib mattress pad to keep the breathability and comfort that your little one loves from their Newton while adding waterproof protection for quicker clean ups.

  • What’s the mattress made of?

    Our mattresses are 90% air and 10% food-grade polymer captured by a unique core material called Wovenaire®. It is surrounded by a Breathe-Thru spacer fabric cover. We’ve chosen this material because unlike foam and latex, it is completely safe, non-toxic, hypoallergenic and doesn’t off-gas or leach.

  • What is Wovenaire®?

    Wovenaire® is a patented cushioning material that replaces foam, latex, and springs and is the core of all our mattresses. It’s made of 100% recyclable food-grade polymer, an LDPE grade 4 plastic. It’s the same material as a yogurt container! Wovenaire is 90% air by volume - which makes it incredibly light and, well, airy. It’s Greenguard Gold Certified, which means it is tested and certified to have the lowest chemical emissions possible. In addition, Wovenaire is hypoallergenic, and doesn’t off-gas or leach toxic chemicals in the way foam and latex can. All this makes Wovenaire a perfect choice for your baby.

  • How is Wovenaire® made?

    Wovenaire® is made by weaving food grade polymer in a pool of crystal-clear water. It solidifies to form a three dimensional cushion, consisting of 90% air by volume. Wovenaire completely forms itself in water and is then shaped into standard crib mattress sizes and then placed inside its cover. Watch it being made on our Design page here.

  • Where is everything made?

    We are proud to say all of our products are designed by our team in the US. For our mattresses, our patented Wovenaire material is made in the USA at our facility outside of Nashville, Tennessee. We cover the Wovenaire with a three-dimensional spacer material to promote breathability that is made for us in China. All final assembly, quality control and order fulfillment is done from the same facility in Tennessee. Our sheets and swaddles are made in Pakistan.

  • Do you use a flame retardant for the mattress?

    While many of our competitors use toxic chemical fire retardants, we do not. Instead, we use a layer of viscose material sewn into our cover. Viscose material is made from reconstituted wood pulp and is chemical free. We quilt this material into our mattress covers for a safer, non-toxic solution. Federal Flammability Standards: 16 CFR Parts 1632 and 1633 requires that all crib mattresses pass rigorous burn testing. We comply with these Federal standards without the use of FR chemicals by sewing a layer of natural viscose material into our covers.

  • Is there any off-gassing?

    Newton mattresses, covers and pads have been independently tested and certified by UL to meet Greenguard Gold standards for the lowest chemical emissions. The standards are among the most rigorous in the world to test for the lowest measurements of chemical emissions such as VOCs, and certifies that Newton products help to promote a healthier indoor air quality. With Newton, you can rest assured your baby is sleeping safely.

  • Are the Newton products Hypoallergenic?

    Newton uses only hypoallergenic materials in our products. By virtue of the crib mattress’ breathability and Newton’s Breathe-Thru technology, it keeps humidity and moisture build up away, eliminating a haven for dust mites to breed. Our products easy washability helps to ensure all dust and allergens are kept at bay.

  • Can I buy an additional mattress cover?

    We encourage you to always have a replacement cover on hand! They’re easy to swap out - so you can be sure your baby is always sleeping on the cleanest surface possible. You can add them to your cart here.

  • Will it fit in all cribs?

    Our crib mattress has been designed for a snug fit complying with all mandatory safety standards of standard sized US cribs, measured as 52” x 28” x 5.5”. We also offer a Mini Crib Mattress that will fit mini cribs with a mattress dimension of 38” x 24” x 5.5”. We do offer cot sizes that are available in the 120cm x 60cm and 140cm x 70cm that are available on Amazon UK and Amazon EU marketplaces only.

  • How do I wash my Newton Crib Mattress?

    1. Washing the cover:

    Unzip the cover and remove it from the mattress place in the washing machine, making sure to zipper the cover closed to avoid snagging the fabric. Be sure to use a mild detergent and COLD or COOL water. Using hot water may cause the cover to shrink which would make it not fit properly.

    Dry on low heat until completely dry. DO NOT hang dry. Should your cover need refreshing, add an additional 1/2 cup of baking soda in the wash.

    After washing, the cover should go back on the core easily. If the fit has become tight due to shrinkage, please contact us immediately for a replacement.

    2. Once the cover is removed, the Wovenaire core can also be washed. Here’s how:

    Place the Wovenaire in the shower or tub.Spot clean the soiled area (or the whole mattress!) with cold or cool water. Just make sure to use a mild detergent or vinegar and to avoid hot water.

    3. To dry the Newton Crib Mattress:

    Shake rigorously to release any trapped water droplets inside the core.

    Lay it on its side to dry. This will take approximately 2-6 hours, depending on how much air circulation is in the room. If you want to speed up the process, place the core in a well-ventilated area and/or in front of a fan.

    Never use a hand dryer on it.

    What to avoid:

    DO NOT USE HOT WATER - when washing, use only cold or cool temperature water. Washing with hot water will cause the cover to shrink, and not fit properly on your mattress.

    DO NOT USE HEAT TO DRY - Please be sure when speeding up the drying process, to only use cool air solutions. DO NOT USE A BLOW DRYER OR HEATING ELEMENT TO DRY AS HEAT MAY CAUSE THE COVER TO SHRINK AND CAN DAMAGE THE NEWTON CRIB MATTRESS.

  • How do I remove the cover of the mattress to wash?

    The cover has a full zip around the mattress, which allows for ease of changing and washing as needed!

  • How often should I wash my mattress?

    You can wash your crib mattress as often as needed. Spot clean, or give it a full rinse whenever you like! The cover can be laundered as much as you desire, or as often as you would launder your fitted sheet. Make sure you check our care and use instructions for best practices on how to care for your mattress.

  • Do I need to wash it once I receive it?

    It is not necessary for you to wash your mattress before use, but if you would like to, feel free! As the mattress and cover can be cleaned as much as needed, washing before use is completely up to you. Make sure you check our care and use instructions for best practices on how to care for your mattress.

  • How do I recycle it?

    Just give us a call at 800 686 3986 or send an email to info@newtonbaby.com and we will put you in contact with your closest available recycling facility. Should a local facility not be available to you, we are more than happy to send you return packaging and arrange recycling.

  • Do I need the Crib Mattress Pad with the Crib Mattress?

    Our crib mattress pad is a great addition to your Newton when looking for breathability and waterproof protection. Because the covers of the Newton mattresses are water resistant and machine washable, adding a pad for the first few months isn’t necessary as messes are smaller and stay on the cover for easy cleaning. Using just a sheet on the mattress and cover will give your little one maximum breathability through their rollover stages. Adding our Crib Mattress Pad when messes and leaks get bigger is a great way to keep the comfort and breathability your little one loves, but add waterproof protection for quicker cleanups. Our pad is also great to have for traveling or daycare settings as it can add breathability to ANY crib mattress.

  • Do I need the Crib Mattress Pad with the Crib Mattress?

    The Newton Crib Mattress Pad comes in handy in a number of ways. From traveling, to a caregivers house, to adding to your mattress for a quick change during potty training moments, it is a handy item to own. It is constructed similarly to the toddler side of the Waterproof Crib Mattress, with a waterproof lining underneath our breathe-thru material for breathability and protection.

  • Can I place the Newton Crib Mattress Pad over ANY crib mattress?

    Yes, absolutely. Designed to fit all standard crib mattresses, the Crib Mattress Pad protects and adds a layer of airflow and breathability to any crib mattress. It is a great way to bring the comfort of Newton on the go while traveling or at a caregivers, and is compact enough to fit in your diaper bag!

  • Is the Twin Mattress Pad breathable and waterproof?

    The Twin Mattress Pad is designed with your growing little one in mind. Offering ⅜” of airflow over a breathable waterproof fabric barrier, the mattress pad gives your little one the breathability they loved from their Newton crib mattress with the waterproof protection that they might need from time to time as a growing child.

  • Will the Twin Mattress Pad fit any mattress?

    Measuring 39” x 75” with a stretch knit fitted bottom, the Twin Mattress Pad will fit any twin mattress up to 16”.

  • How do I know what weighted blanket is best for me?

    The trick is to find the weight that is 10% of your body weight. This amount of weight is best for you to have the right amount of pressure to relieve stress and anxiety.

  • Can I use the weighted blanket on my child?

    Blankets are meant to be 10% of the users body weight. A weighted blanket should not be used on an individual that is under 60 lbs and should never be used for babies. Speak to your pediatrician before use on children to be sure you receive the right weight and product for your child.

  • What is the Warranty Policy?

    All Newton Crib Mattresses come with a limited lifetime warranty. Your Crib Mattress Pad comes with a 2-year limited warranty. This warranty applies only to you, the original purchaser, and proof of this purchase must be provided. This warranty is non-transferable and covers against defects in workmanship and/or materials. This warranty does not apply to normal wear and tear; soiling and staining caused by grease, inks, cosmetics, bleach, dyes, solvents, corrosives; intentional or accidental damage/abuse, (i.e. cutting into the material); misuse/mishandling of the product and any of its components; or to mattresses that do not contain the original manufacturer's law tag. You can register your product on our warranty page. If you have any questions or require further information, please contact us 800 686 3986, and speak with a member of our team. We will be happy to assist you.

  • How do I wash the weighted blanket?

    Remove the copper infused cover and machine wash on cold. You can tumble on a low heat. The insert of the blanket is not washable.

  • Are returns reused or refurbished?

    Any items that are returned that have been used or opened are recycled and never resold or refurbished.

  • Won’t accidents just leak through without waterproof protection?

    While we know babies are messy, their leaks most times will not go through the water resistant cover to the core. This makes it easy to remove the cover and toss it into the wash as needed. Once you head into toddler years and potty training months, you may want to consider adding our waterproof mattress pad for added protection and quick changes.

  • Is the mattress comfortable?

    Because of our unique materials and breathable construction, the Newton mattresses are not as rigid as other mattresses. The breathability offers temperature regulation and the cover provides a cushy feel to give your little one a more comfortable sleep. Parents tell us all the time that their little ones start sleeping better right from the first night! Read our reviews here.

Orders

  • How long does it take to get my crib products?

    Your order will arrive within approximately 3-10 business days. Our products are sent from different facilities throughout the country and could arrive at different times. As each part of your orders ships you will receive an email with the tracking number for that item. Mattresses ship via FedEx ground and all other smaller items will arrive in the quickest shipping method for delivery to your home.

  • Where do you deliver?

    We currently ship to the 48 continental US states with free ground shipping. There is an additional fee for shipments to Alaska or Hawaii. We also ship to Canada with shipping, duties and taxes paid by the customer during the checkout process.

  • How do I check my order status?

    You’ll receive an email with your tracking number after purchase and upon shipping so you can always see where your order is! Or you can always log into your account or create an account and you will be able to see your entire purchase history, and all updates and current status associated with your orders.

  • How do I log into my account?

    Simply log into your account by clicking the “Log In” function at the bottom of any page on our site. If you created an account during purchase, simply log in with your credentials to see your order information. If you did not create an account for yourself at the time of purchase, simply select “Create an Account” using the information that you provided during the checkout process. Once you have followed the steps to creating your account, your order history will automatically be linked to your account.

  • My delivery hasn’t turned up.

    Oh, no! We’re sorry you’re having problems. Please send an email to info@newtonbaby.com with your order number and the tracking if possible and we will be happy to help locate your package or ship a replacement if needed.

  • I can’t get a hold of you guys.

    We are available to assist you Monday through Friday from 9:00 am to 5:00 pm EST by calling or texting 800 686 3986, with the exception of major holidays. You can always send us an email or leave a message and you will be our first priority as soon as we return!

  • Can I cancel my order?

    We’re sorry to hear you’re having second thoughts. We want you to be completely satisfied with your purchase. Should you wish to cancel your order, simply reply to us on any of your confirmation emails, send us an email at info@newtonbaby.com or call us at 800 686 3986 and we will gladly assist you with your cancelation request.

  • What is your Return Policy?

    Your satisfaction is our priority. We stand behind the quality of our products, and if, for any reason, you do not love our products as much as we do, we will happily assist you with a stress-free return. We require that all non-mattress returns occur within the 30 days of purchase, and that the item not be used or damaged. This includes sheets, extra covers, swaddles, and mattress pads. We require all crib mattress returns happen within the 100 night free trial time frame. The 100 Night Trial only is valid for mattresses purchased directly from NewtonBaby.com. If you purchased a mattress at an authorized Newton retailer, the store’s return policy will apply. Please be sure that items are returned in their original packaging, and with a digital copy of the confirmation or proof of purchase. Items returned within the above perimeters will be credited in the same form as the original payment.

  • How does the 100 night free trial work?

    Our 100 night free trial starts at the time your baby comes home to sleep on it. We know it’s important to have things ready and set in your nursery for when you bring your baby home, and we want to make sure that your baby is the one getting the 100 nights on their mattress. Simply visit the warranty page and register your product, including your due date for your 100 night trial to begin. If your little one is already here, filling out the product registration will ensure your 100 night trial to start on the date you receive your mattress.

  • Can I add my baby’s mattress to my registry?

    Absolutely! We understand that a mattress is the most important purchase that you will make for your baby, so we’ve tried to make it easy for you to add us to your Babyli.st, Amazon, or buybuyBaby registries! Visit any of our product pages and click on the Add to registry button to add us to your registry.

  • Will all of my products ship together?

    Our products are sent from different facilities throughout the country and will arrive at different times. We ship typically through FedEx ground, although some of our smaller items will ship through the quickest shipping options possible, which might be USPS based on your location. As your items ship, you will receive a tracking number for each item.

  • I need to return an item.

    No problem. We try to make returns as easy as possible. Send us a message below or hit reply on your confirmation email and let us know the details of the item you are requesting to return. We will work with you to get your item returned to us.

  • Can I pre-order what’s out of stock?

    If an item is out of stock, we are not able to take preorders. Only items that have an expected arrival date or shipping date are able to be added to cart for future delivery.

  • Can I order now and have you hold the items for a future delivery date?

    At this time, we are not able to postpone delivery on orders. Once the order is placed, we will ship the items in approximately 1-2 business days, after it’s available ship date. Orders will arrive in 3-10 business days once they are shipped. If you are hoping to delay shipment in order to maximize your 100-Night Trial, keep in mind that your trial starts at your due date once you register your product here.

Other

  • Are you in any retailers?

    You can find Newton Baby products in buybuyBaby stores across the country. We also have certain specialty retailers that carry the crib mattress as well. Please contact our customer service to find the closest retailer near you!

    Contact Page

  • Do you make the Newton Mattress for adults?

    We are always working on new developments. We’d be happy to let you know once the adult version of our mattress is available for purchase. Please send us a note at info@newtonbaby.com.

  • Is the mattress firm enough for my baby?

    We have made Newton the recommended firmness needed to support your baby for musculoskeletal development, and have made it comfortable as well! This ensures that your Newton will grow with your baby from infancy through toddler ages! You do not need to flip the mattress for use with a toddler, as the sides are interchangable.

  • How long can my baby use the mattress?

    Our 2-stage Original and Waterproof mattresses are designed to grow with your baby and have a unique longevity. It is firm enough for your littlest but cushy enough for your growing toddler. Plus, with its ability to be washed down to the core for a sleep that's fresh like new, Newton is a hand-me-down you can feel good about. Our Essential Mattress is a thinner profile and is great for infant use to gain maximum breathability and washability, but with one layer of spacer material, the Essential doesn’t offer the same cushiony feel that growing toddlers love.

  • Can/should I flip or rotate my mattress?

    While it’s not required, feel free! You may find it easier to combat messes by flipping your mattress when needed, and as it’s the same firmness all the way through, go ahead. Flip away!

  • I’m doing co-sleeping: can I order a Newton for my co-sleeper?

    We do not have mattresses for co-sleepers.

  • Do you make custom sizes?

    At this time, we are unable to make custom sizes.

  • Do you offer installment plans?

    Our mission at Newton is to bring safer, healthier sleep into every home. We have teamed up with Bread, a financial group that allows for you to purchase your Newton and split your payment into monthly installments.

    Simply select the Bread payment option at time of checkout, enter in a few basic pieces of information to identify yourself, and you will receive an instant response with your options. Review your payment plan details and click confirm to finalize the loan. All your future payments will be made to Bread directly, not Newton Baby.

  • What does the Bread option for payment method at checkout mean for me?

    Bread offers easy financing options for installment billing. At time of checkout, you will receive notification of instant approval, and you can select the payment options and time period of loan payoff that is right for you! Simply select the Bread payment option at checkout, and start your process today!

  • How can I partner with you?

    We would love to hear from you! We’re always looking for great partners to join our mission to healthier, happier babies. You can email us at marketing@newtonbaby.com. We can’t wait to hear from you!

    For influencer or social media collaborations, please submit your information on our collaboration request form here.

    Contact Page

  • How does your referral program work?

    Once you purchase, you will receive a special link and code for sharing to your friends for purchasing their own Newton products. When your friends click on your dedicated link and purchase a mattress, they will receive $30 off the order and you will receive $20 in cash through Paypal. It will be sent to the email address that you used for your mattress purchase. All rewards are received within 30 days after your friend's order is fulfilled. This code is for friends and family only, and is not to be shared on third party coupon sites, nor is it valid on self referrals. You can always sign up here.

  • Are you hiring?

    We are always on the hunt for talented, passionate people to join our team. Think you have something to contribute? We’d love to hear! Contact us at info@newtonbaby.com.

  • Can't find what you're looking for?

    We’re here for you! Please feel free to contact us with any and all questions you might have. Chat us below, email us atinfo@newtonbaby.com, or call 800 686 3986.

  • How do I get my referral link?
  • Can I sign up for the referral program, even if I haven’t purchased yet?

    Of course! Simply visit here to sign up. Keep in mind, we don’t allow for self referrals, meaning you can’t use your own link for purchase. But you can receive your reward every time your friends or family use the link you create. This link is for friends and family only and cannot be shared on third party discount sites in order to qualify for referral rewards.

Try our 100-night home trial

Vector Smart Object7 Free shipping, free returns Vector Smart Object7

Breathe to believe! Experience our Breathe-Thru Technology for yourself.

Once your Newton Crib Mattress arrives, you will have 100 nights to decide if it is right for you and your baby. If either of you aren't happy just return at our expense for a full refund.

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