Crib Mattresses
What is the difference between your mattresses?
Our standard crib mattresses come in three versions. Our patented Wovenaire® core, found in all of our mattresses, is made up of 90% air by volume and 10% food-grade polymer, standing by its title of woven-air. The difference in the mattresses comes down to what type of cover and what thickness mattress is best for your family.
Newton offers three standard crib mattresses: The Essential, Original and Waterproof Crib Mattress. The Wovenairee® core is in all Newton mattresses; however, the Essential is a slimmer profile at only 4" thick instead of the 5.5" that you find in the Original and Waterproof versions.
The covers vary in each type of mattress. The Essential Mattress has a thinner single layer of spacer material that covers the Wovenaire core. The Original, however, is made with 2 layers of thick spacer material that is quilted together to create soft pillows of air over the fully breathable Wovenairee® core. Our Waterproof Mattress uses the same construction in the cover as our Original Mattress, adding a layer of breathable waterproof lining for toddler years on one side to help better combat bigger messes. Each type of mattress cover fully zips off, and the entire mattress is washable from cover to the core!
The Essential Crib Mattress is a bit firmer in feel, as the cover is not quilted like the Original and Waterproof. The Original and Waterproof mattresses are 2-stage mattresses: firm enough for your baby and comfortable enough to grow with them all through toddler years.
Newton also offers one Mini Crib Mattress with dimensions of 37.75" x 23.75" x 3". The Mini Mattress has our patented Wovenaire core and features a soft, eyelet removable single layer 3D spacer cover with the viscose layer sewn into the underside of the cover’s spacer material.
In what order do the cover, pad, and sheets go on the mattress?
Your Newton mattress will arrive ready to use with your chosen cover installed on the core. If you have chosen to add accessory items such as a mattress pad or sheets to your little one’s bed set up, please be sure to put on each component in the following order to ensure your Newton is safe and as breathable as possible!
1. Wovenaire core
2. Viscose encasement (also referred to as the FR layer)
3. Zip-on, quilted outer cover
4. Waterproof mattress pad (can be purchased here.)
5. Sheet (See our options here! l)
Is the mattress comfortable?
Newton mattresses are not as rigid as other mattresses because of our unique materials and breathable construction consisting of 90% air by volume. The breathability offers temperature regulation, and the cover provides a cushy feel to give your little one a more comfortable sleep. Parents tell us all the time that their little ones start sleeping better right from the first night! Read our reviews here.
What’s the mattress made of?
Unlike foam and latex, our mattresses are completely safe, non-toxic, hypoallergenic, and breathable. Our mattresses consist of 3 components: the Wovenaire® unique core material made of 90% air and 10% food-grade polymer (that's the stuff yogurt containers are made from), the 3-dimensional Breathe-Thru cover that is 100% polyester, and an encasement made of viscose (a reconstituted wood pulp) that is used as a natural fire barrier. Our Waterproof Mattress and Waterproof Crib Mattress Pad have a TPU lining that is a heat-sealed fabric waterproof lining. Additionally, all of our mattresses are GREENGUARD Gold Certified, showing our products are safe and non-toxic and will help improve indoor air quality.
Can I buy an additional mattress cover?
We encourage you to always have an Extra Cover on hand! They’re easy to swap out, so you can be sure your baby is always sleeping on the cleanest surface possible. You can add them to your cart here.
How do I remove the cover of the mattress to wash it?
The cover has a full zip around the mattress, which allows for ease of changing and washing as needed!
What is Wovenaire®?
Wovenaire® is a patented cushioning material that replaces foam, latex, and springs and it’s the core of all our mattresses. It’s made of completely recyclable food-grade polymer, an LDPE grade 4 plastic. It’s the same material as a yogurt container! Wovenaire is 90% air by volume - which makes it incredibly light and, well, airy. In addition, Wovenairee® is made with hypoallergenic materials, and it is the most hygienic sleeping surface for your little one because it’s completely washable. It’s GREENGUARD Gold Certified, which means it is tested and certified to have the lowest chemical emissions possible.
How is Wovenaire® made?
Wovenaire® is made by weaving food grade polymer in a pool of crystal-clear water. It solidifies to form a three-dimensional cushion, consisting of 90% air by volume. Wovenaire completely forms itself in water and is then shaped into its mattress size. Watch it being made on our Design page here.
Where is everything made?
We are proud to say all of our products are designed by our team in the US. For our mattresses, our patented Wovenairee® material is made in the USA at our facility outside of Nashville, Tennessee. We cover the Wovenaire with a three-dimensional spacer material to promote breathability that is made for us in China. All final assembly, quality control, and order fulfillment is done from the same facility in Tennessee. Our sheets and swaddles are made in Pakistan. Our partner products are made in various places around the world! From our dadada cribs made in Italy, to our sleep sacks made in Turkey, Newton partners with only the finest brands to ensure the quality and integrity of all products delivered to our Newton family.
Do you use a flame retardant for the mattress?
While many of our competitors use toxic chemical fire retardants, we do not. Instead, we use a layer of viscose material that will either be sewn into the cover or a separate, inner encasement placed under our cover. Viscose is made from reconstituted wood pulp and is chemical free. We use this material as it is a safer, natural, non-toxic solution allowing our mattress to exceed stringent Federal Flammability Standards (16 CFR Parts 1632 and 1633).
Is there any off-gassing?
Newton mattresses, covers, and pads have been independently tested and certified by UL to meet GREENGUARD Gold standards for the lowest chemical emissions. The standards are among the most rigorous in the world to test for the lowest measurements of chemical emissions (such as VOCs), and it certifies that Newton products help to promote healthier indoor air quality. With Newton, you can rest assured your baby is sleeping safely.
Are the Newton products hypoallergenic?
We only use hypoallergenic materials in our products. By virtue of the mattress’ breathability and Newton’s Breathe-Thru technology, humidity and moisture build up are dramatically reduced, eliminating a haven for dust mites to breed. Our products' easy washability helps to ensure all dust and allergens are kept at bay.
What cribs do your mattresses fit in?
Our Essential, Original, and Waterproof mattresses are all standard-size crib mattresses and are designed for a snug fit, complying with all mandatory safety standards of standard-American-sized cribs. Our Original and Waterproof Crib Mattress has a finished measurement of 52” x 28” x 5.5”, while our Essential Mattress has a thinner profile at 52” x 28” x 4”. We also offer a Mini Crib Mattress that will only fit stationary, rigid-sided mini cribs. The Mini Crib Mattress has dimensions of 37.75" x 23.75" x 3". We always urge all parents to use their best discretion when determining which crib to purchase for their Newton Mattress of choice.
Won’t accidents just leak through the entire mattress without waterproof protection?
While we know babies are messy, accidents most times will not go through the water-resistant covers. This makes it easy to spot clean messes or remove the cover for laundering as needed. Once you head into toddler years and potty training months, you may want to consider adding our waterproof mattress pad for added protection and quick changes.
How do I wash my crib mattress?
Washing the Cover:
Washing the outer cover before first use is optional.
Unzip and remove from core.
Zip fully closed prior to washing and drying.
Wash on cold with a mild detergent.
Tumble dry on low heat. Dry thoroughly. DO NOT hang dry.
Wash the outer cover as often as you like.
Washing the encasement:
Clean encasement only if soiled. (Encasement comes with Original and Waterproof models only.)
Unzip and remove from core.
Zip fully closed prior to washing and drying.
Machine wash in cold water with mild detergent. DO NOT use hot water.
Wash together with outer cover for a balanced load. Never wash with any other laundry.
Dry immediately in dryer on tumble dry low heat setting, allowing it to dry thoroughly. DO NOT leave damp; DO NOT hang dry.
TIP: The encasement (or underlining should you have an Essential or Mini) is made with natural Viscose material which may develop an odor if allowed to remain damp (like a wool sweater). To refresh, add 1/2 cup baking soda to the wash.
Washing the core:
For bigger messes or just for seasonal cleaning, the core can be washed as needed.
Wash in the shower with soap & cool water or rinse outside with a hose.
Shake excess water out of the core and stand-up to dry.
Place in a well ventilated area for faster drying.
Avoid drying in direct sunlight. DO NOT use heating elements to speed the drying process.
What to avoid:
DO NOT USE HOT WATER - When washing, use only cold or cool temperature water. Washing with hot water will cause shrinkage.
DO NOT USE HEAT TO DRY - Only use cool air solutions when speeding up the drying process. DO NOT USE A BLOW DRYER OR HEATING ELEMENT TO DRY AS HEAT CAN CAUSE SHRINKAGE AND DAMAGE.
How often should I wash my mattress?
You can wash your crib mattress as often as needed. Spot clean, or give it a full wash whenever you like! The cover can be laundered as much as you desire, or as often as you would launder your fitted sheet. Make sure to check our care and use instructions for the best practices on how to care for your mattress.
Do I need to wash it once I receive it?
It is not necessary for you to wash your mattress before use, but feel free to wash it as you like! The mattress and cover can be cleaned as much as needed, and washing it before use is completely up to you. Make sure you check our care and use instructions for best practices on how to care for your mattress. General Care Instructions for your Newton Mattress
How do I recycle it?
Your local transfer station is the best place to connect to. The core is an LDPE grade 4 plastic and the cover is polyester. While recycling centers differ from state to state, most locations will accept the materials for easy recycling. Having trouble or need more help? Just give us a call at (800) 686-3986 or send an email to info@newtonbaby.com and we will put you in contact with your closest available recycling facility. We are more than happy to arrange recycling should a local facility not be available to you. Interested in upcycling instead? We have partnered with Figgy to create a cover for your Newton crib mattress. Find it here!
Which side is which in the infant & toddler
Our mattresses are unique in their construction and are the same firmness all the way through, which means no need to flip the mattress as your baby grows. Our mattresses meet all required standards for firmness needed for developmental growth and safety. They are more comfortable than traditional mattresses, allowing you and your baby to sleep safe and sound through each night.
If you have the Waterproof Crib Mattress, be sure to look at the underlining inside the cover. The blue waterproof lining is meant for toddler years when messes are bigger, while the side without the waterproofing is intended for your infant for unhindered breathability for your baby's first year.
Can I use the mini for a pack n play or bassinet?
Our mattresses are meant for stationary, rigid-sided cribs only. It is not recommended that you put a supplemental mattress into a pack n' play for safety reasons. Use only the pad and mattress provided by the manufacturer in play-yards, as they are meant to fit securely in the product. Because pack n' plays, play-yards, and many bassinets are soft-sided, placing a supplemental mattress inside of one can cause a gap and safety hazard for your little one.
Is the mattress firm enough for my baby?
We have made Newton Crib Mattresses the recommended firmness needed to support your baby’s musculoskeletal development, and we’ve made it comfortable as well! This ensures that your Newton will grow with your baby from infancy through toddler ages! You do not need to flip the mattress for use with a toddler, as the sides are interchangeable. Additionally, Newton meets the Australian Firmness Standard through the sleep surfaces firmness test AS/NZS 8811.1:2013.
How long can my baby use the mattress?
Our 2-stage Original and Waterproof mattresses are designed to grow with your baby and have unique longevity. It is firm enough for your littlest but cushy enough for your growing toddler. Plus, with its ability to be washed down to the core for a fresh sleep like new, Newton is a hand-me-down you can feel good about. Our Essential Mattress is a thinner profile and is great for infant use to gain maximum breathability and washability. Still, with one layer of spacer material, the Essential doesn’t offer the same cushiony feel that growing toddlers love.
Can/should I flip or rotate my mattress?
While it’s not required, feel free! You may find it easier to combat messes by flipping your mattress when needed, and as it’s the same firmness all the way through, go ahead. Flip away!
Do you make custom sizes?
At this time, we cannot make custom sizes.
Sleep Accessories
What are your sheets made of?
Our sheets are made from 100% Organic Cotton Muslin for maximum breathability and comfort. Super soft from the first touch, our sheets and swaddles are GOTS certified and are designed to be as breathable as our mattress.
What is the cover made of?
While all of our Newton mattresses are made with Wovenaire®, a unique cushion spacer material designed for optimal airflow, each cover varies by mattress type. The Original and Waterproof Covers are made with 2 layers of thick spacer material that are quilted together to create soft pillows of air over the fully breathable Wovenairee® core. Our Waterproof Cover is a dual-sided cover that gives you one side of Breathe-Thru material for infants and one side with a heat-sealed, breathable TPU underlining for waterproofing in the toddler years. Additionally, we use a layer of chemical-free viscose material made from reconstituted wood pulp as the federally required fire-blocking material as part of the cover construction itself. This is a natural approach to stringent federal flammability requirements. This material may be quilted between the spacer material of the cover with a flap around the zipper or arrive as a separate inner encasement. Both constructions are completely breathable. The Essential Mattress has a thinner single layer of spacer material, with the viscose layer sewn into the underside of the cover’s spacer material. Each mattress cover and encasement has a full zipper for easy removal and machine washing, and are interchangeable on the Wovenairee® mattress core of the same style.
Is the cover waterproof?
The covers for the Original and Essential Crib Mattress are not waterproof, however, they are water resistant! Most messes will stay on the machine-washable cover to make cleaning up messes easy. For waterproof protection in later months, you can add our breathable and waterproof Crib Mattress Pad.
Our Waterproof Crib Mattress brings everything together in a 2-stage design combining our dual layer breathe-thru cover on the infant side and an additional layer of waterproofing beneath the breathe-thru construction on the other side for bigger messes in toddler years.
Can I use a waterproof mattress protector or pad with my Newton crib mattress?
We recommend forgoing the mattress pad until your little one is around 10 months to a year old or until your baby can easily roll on their own from back to front. This will give your baby unhindered airflow as their muscles and movement are developing. The mattress covers are water resistant, so many messes stay on the cover and do not reach the core. The entire mattress is completely washable, and we have made Extra Covers available for purchase for each style mattress, so you can always have a backup for those late-night changes. Once your little one grows and messes get bigger, we recommend using our breathable and waterproof crib mattress pad to maintain the breathability and comfort that your little one loves from their Newton while adding a layer of waterproof protection for quicker clean-ups. Keep in mind, the pad is a great addition to any traditional mattress while traveling or in a childcare setting to add the breathability and comfort of a Newton to any setting outside the home!
Do I need the Crib Mattress Pad with the Crib Mattress?
Our Waterproof Crib Mattress Pad is a great addition to your Newton when looking for breathability and waterproof protection. The covers of the Newton Essential and Original mattresses are water-resistant and machine washable, so adding a pad for the first few months isn’t necessary, as messes are smaller and stay on the cover for easy cleaning. Using only a sheet over the mattress cover will give your little one maximum breathability through their rollover stages. Adding our Crib Mattress Pad when messes and leaks get bigger is a great way to keep the comfort and breathability your little one loves while also adding waterproof protection for quick cleanups. Our pad is useful when traveling or in daycare settings, as it can add breathability to ANY crib mattress.
Do I need the Crib Mattress Pad with the Waterproof Crib Mattress?
The Newton Crib Mattress Pad comes in handy in several ways. From traveling, to a caregiver's house, to adding to your mattress for a quick change during potty training moments, it is a practical item to own. It is constructed similarly to the toddler side of the Waterproof Crib Mattress as both have a waterproof lining underneath our breathe-thru material for breathability and protection. It can quickly become a staple in your home for comfort and waterproof protection.
Kids’ Products
What is the size of the Kids' Mattress?
The mattress is designed to fit all traditional twin bed frames. It measures 38” x 75” x 5.5”.
How do I assemble the Kids’ Mattress?
Before attempting to assemble your kids’ mattress, please note that the cover and core will arrive in 2 separate boxes. Ensure receipt of both boxes and follow the steps below:
1. Unroll cover (arrives unzipped as top and bottom layers) and set top cover aside
2. Lift side walls of bottom cover into a box shape
3. Fit all 3 core segments inside, making certain that all edges (especially the top edges) align flush against each other (no bumps or spaces in between)
4. Place top cover over assembled bottom cover and core
5. Zip closed, tucking front flap in between core and side walls
Additionally, a video tutorial of this process is available on our kids’ mattress product page within the specs mid-way down the page.
Is the Kids' Mattress comfortable for my child?
Our Kids' mattress is made with the same technology, comfort, and firm support Newton is known for in our crib mattresses. The Kids’ Mattress offers the support your growing toddler needs as they transition from their crib to their big-kid bed. It’s designed for toddlers 100lbs and under. Many parents tell us their little ones start sleeping better from the first night, and we couldn’t be happier. Try it yourself risk-free with our 100-night trial.
Does the Kids' Mattress use flame retardants?
While many of our competitors use toxic chemical fire retardants, we do not. Instead, we use a layer of viscose material sewn into our cover. Viscose material is made from reconstituted wood pulp and is chemical-free. We quilt this material into our mattress covers for a safer non-toxic solution.
Do I need a pad for the Kids' Mattress?
The Kids' Mattress is not waterproof. The cover material is water-resistant, and we recommend adding the Twin Waterproof Mattress Pad to the Kids’ Mattress as needed for potty training and accident protection. The pad will also add an additional layer of cushion to the mattress while making cleaning and getting your child back to bed that much easier.
Is the Kid's Mattress hypoallergenic?
Newton's unique materials are completely washable from cover to the core, making it the cleanest, most hypoallergenic kid's mattress available. You can easily wash the entire mattress frequently to ward off dust mites and allergens. This makes it the ideal mattress for kids with allergies and those suffering from asthma.
Can I lay with my child at night?
Our mattress is suitable for infancy through toddler years and has been tested up to 100 lbs and will easily transition with your toddler. Things like getting in for story time and comforting at night will be just fine, but keep in mind it is a Kid’s Mattress and intended for use for your growing little ones.
Pet Beds
What is your return policy?
Try the Newton Pet Bed for 100 nights risk-free to decide if it’s right for you and your four-legged friend. If either of you isn’t happy, simply return at our expense for a full refund.
What if my dog doesn’t like it?
Our top tips for ensuring that your pet LOVES their new bed
1. Out With the Old
If this was a replacement for their old, tattered bed, make sure the old bed is gone completely. Make it a clean break to make the transition an easier one. If not, make sure the old bed is in a different room.
2. Make it Smell Like Home
Add smells they trust and recognize to the bed by rubbing your hands (or old shirt) all over it. You can even leave an old shirt on the bed.
3. Create Their Happy Place
Pets are just like us: they’re creatures of comfort. Help your dog warm up to the bed with toys, treats, and tons of praise.
4. Go Undercover
Some pets need an extra nudge to try out their new space. Try covering it with one of their blankets to add a familiar scent and feel.
5. Just Be Patient
Every pet is different…so hang in there. Continue the praise and rewards, and they’ll be sleeping in their (better) bed in no time.
Bottom line: We make it easy. Try the Newton Pet Bed for 100 nights risk-free to decide if it’s right for you and your four-legged friend. If either of you isn’t happy, simply return at our expense for a full refund.
What are setup or assembly instructions for the pet bed?
Set up is easy!
1. Insert the Wovenaire® core inside the bottom of the bed cover and zip it closed.
2. Carefully open the reusable vacuum pack bag to remove 4 bolsters.
3. Toss the bolsters in the dryer for 15 minutes to help them expand. Hand fluff as needed.
4. Insert one long bolster into the back bolster sleeve by sliding it in one opening and pulling it from the other sleeve end.
5. Zip halfway around each side to form sleeves to tuck one short bolster into each side.
6. Continue zipping each side around the front corners, then tuck the last long bolster before zipping fully closed.
How long will the pet bed last?
Our dog beds are designed to be slept in and will last for years, with regular wear and tear. The lifespan of a pet bed depends partly on the age, character, and sleeping habits of your dog.
Are the pet beds waterproof?
Our unique quilted spacer cover offers complete, unhindered airflow through the cover and core for your pet’s ultimate comfort. While it is not waterproof, it is water-resistant, and most messes stay on the cover. Plus, the cover can easily be removed and tossed into the washing machine, and the core can be hosed off or taken into the shower for a full clean.
Is the bed chew-proof?
While made with strong, durable materials, the bed can be chewed like all other furniture. If your dog displays chewing behaviors, be sure to keep an eye on them to discourage chewing their new bed.
Can I wash the pet bed?
Absolutely! A fully removable cover and polyester-filled washable bolsters can be tossed into the washing machine, and the Wovenaire® core can be taken into the shower or hosed off outside.
What are the benefits of a washable pet bed?
Most pet beds only feature a washable cover, making it difficult to keep their sleep environment truly clean. A completely washable pet bed allows you to wash your pet’s bed from cover to core, easily washing away accidents and allergens for a cleaner, more hypoallergenic sleep.
Are the pet beds orthopedic for older dogs or joint problems?
Yes! Our orthopedic pet bed is designed to ease joints and cushion pressure points for a better, more restful (and super comfortable) sleep.
What should I look for in a pet bed?
Washability is key when it comes to sleep accommodations for our furry friends. Although optimal comfort and durability are just as important. Our pet bed boasts all three and features our innovative Wovenaire® technology, making it the only pet bed with a true mattress at its core.
What size pet bed is right for my dog?
Consider your dog's size and sleeping style. While some dogs like to curl into a donut, others like to sprawl out. Your pet’s size and their sleeping tendencies are equally important when choosing the right size Pet Bed.
Orders & Shipping
How long does it take to get my products?
After processing, your order will arrive within approximately 3-7 business days. Each product ships individually and often times from different facilities throughout the country. Shipments may arrive at different times. You will receive an email notification with a tracking number for every item in your order when the item ships. All Newton products ship via FedEx, while some cribs may ship through UPS. Be sure to check your confirmation emails and other communication from Newton, as we work diligently to keep you up to date on all shipping updates as we receive them.
Will all of my products ship together?
Our products are sent from different facilities throughout the country and will arrive at different times. We typically ship through FedEx Ground, although some of our smaller items will ship through the best shipping options possible, which might be USPS based on your location. You will receive a tracking number for each item when the item has shipped.
Where do you deliver?
We currently ship to the 48 contiguous US states with free ground shipping. Shipping costs to Alaska and Hawaii will be calculated upon checkout for available items and are normally shipped through FedEx.
We ship crib mattresses, crib mattress pads, extra covers, sheets, and pet beds to Canada with shipping, duties, and taxes paid by the customer during the checkout process.
Each product will list shipping options for these different zones on their product page within the Shipping & Delivery sections.
How do I check my order status?
You’ll receive email updates after purchase and upon shipping, so you can always see where your order is! Or you can always log into your account or create an account to view your entire purchase history, and all updates and current statuses associated with your orders.
How do I log into my account?
Log into your account by clicking on the “Log In” function at the bottom of any page on our site. You can easily make a new account by selecting the “Create an Account'' option, which is also found at the bottom of every page of our website. Please use the information you provided during the checkout process to create an account. Your order history will then be automatically linked to your new account.
My delivery hasn’t turned up.
Oh, no! We’re sorry you’re having problems. Please send an email to info@newtonbaby.com with your order number and the tracking number (if possible) and we will be happy to help locate your package or ship a replacement if needed.
I can’t get a hold of you guys
We are available to assist you Monday through Friday from 9:00 am to 5:00 pm EST by calling or texting (800) 686-3986, with the exception of major holidays. You can always send us an email or leave a message, and you will be our first priority as soon as we return!
Can I cancel my order?
We’re sorry to hear you’re having second thoughts. We want you to be completely satisfied with your purchase. Should you wish to cancel your order, simply reply to us on any of your confirmation emails or send us an email at info@newtonbaby.com or call us at (800) 686-3986 and we will gladly assist you with your cancelation request.
I need to return an item
No problem. We try to make returns as simple as possible. Please visit the bottom of any page on our website and select the option that reads “Returns & Exchanges.” There you can easily process a return or exchange. We will work with you to get your item returned to us.
Can I pre-order what’s out of stock?
We are not able to take pre-orders when an item is out of stock. Only items that have an expected arrival date or shipping date are able to be purchased for future delivery. We do update our product pages as best as possible with anticipated shipping dates or arrival dates. You can also place your email on the list to be alerted to when the product is back in stock for purchase
Can I order now and have you hold the items for a future delivery date?
We cannot postpone delivery on orders at this time. Every order is processed once it is placed, and items are shipped within approximately 1-2 business days (according to their available ship date). Orders will arrive in 4-12 business days once shipped. Please note there’s no need to delay shipment to maximize your 100-Night Trial because your trial starts on your due date. Simply register your product accordingly here.
Services & Policies
What is your Warranty Policy?
Our Limited Warranty:
Newton takes pride in the integrity and quality of all our products. All Newton products are covered under a limited warranty applicable to defects in workmanship and/or materials to guarantee customer satisfaction. Our limited warranty is extended only to the original purchaser or the first owner, if the covered product was a gift.
Exclusions
Newton’s Limited Warranty does not cover product or damage caused by:
- Normal wear and tear.
- Commercial use.
- Soiling and staining caused by grease, inks, cosmetics, bleach, dyes, solvents, corrosives.
- Intentional or accidental damage/abuse (e.g., cutting into the material or alterations in any way not intended by the manufacturer, improper storage or installation, etc.).
- Misuse/mishandling of the product or any of its components.
- Items bought as used or secondhand products.
- Items that do not contain the original manufacturer's law tag.
Limited Warranty Term
Newton’s Warranty Policy begins on the date of purchase with timeframes listed below by product:
CRIB MATTRESSES
• Wovenaire® Core - Limited Lifetime Warranty
• Mattress Cover and Encasement - Limited 2-year Warranty
KIDS MATTRESS:
• Wovenaire® Core - Limited 10-year warranty
• Mattress Cover - Limited 2-year warranty
BASSINET:
• Limited 12-month warranty covering only reasonable use for which the Bassinet was designed (used only with baby up to six months old, not after a baby can get on hands and knees and/or weighs more than 20 pounds).
TRAVEL CRIB & PLAY YARD (with or without Bassinet Insert):
• Limited 2-year warranty covering only reasonable use for which the Travel Crib & Play Yard was designed (used with a baby up to 36” in height; Bassinet Insert to be used up to 4 months or when baby can get on hands and knees and/or weighs more than 15 pounds).
GALILEO CRIBS:
• Limited 2-year warranty covering only reasonable use for which the Galileo Crib was designed (used with a baby up to 50 lbs)
COVERS & PADS:
• Limited 2-year warranty
OTHER PRODUCTS:
Newton’s limited warranties are extended to Newton products only. Partner products may be covered by various warranty policies secured and verified by the partner manufacturer, not by Newton.
Submitting a Warranty Claim
To submit a warranty claim, contact Newton at info@newtonbaby.com or call 800-686-3986.You will need to provide the following:
- Completion of Newton’s Quality Assurance form.
- Proof of purchase.
- Original law tags with manufacturing date information.
- Full details and images of the product.
- Ability to ship the product to Newton for review.
What Newton will do
Any items approved under a warranty claim will qualify for a replacement or a replacement part from the same or similar product at Newton’s sole discretion.
Disclaimer of implied warranties
This limited warranty may be modified only by Newton. Any implied warranties allowed by law shall be limited in duration to the terms of the express limited warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Newton shall not be liable for any special, incidental, or consequential damage. There are no warranties extended other than as provided herein. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights. You also have other rights from state to state.
Are returns reused or refurbished?
Any items that are returned that have been used or opened are recycled and never resold or refurbished.
Can I add my baby’s mattress to my registry?
Absolutely! We understand that a mattress is the most important purchase you will make for your baby, so we’ve tried to make it easy for you to add us to your Babylist or Amazon registries! Visit any of our product pages and click on the “Add to Registry” button to add us to your registry.
What is your Return Policy?
Your satisfaction is our priority. We stand behind the quality of our products, and we will happily assist you with a stress-free return if you do not love our products as much as we do.
All non-mattress or crib returns must occur within 30 days of purchase and the item must not be used or damaged. This includes, but not limited to, sheets, extra covers, mattress pads, and pillows.
Cribs must be returned in their original packaging, unused, and unassembled.
Mattress, bassinet, and play yard returns must occur within the 100-night free trial time frame. The 100 Night Trial only is valid for applicable items purchased directly from newtonbaby.com. If you purchased a mattress at an authorized Newton retailer, the store’s return policy would apply.
Our easy self-serve returns portal can be accessed HERE. Through this, you may initiate your return and generate a pre-paid return shipping label for most items. Please be sure that items are returned in their original packaging. Items returned within the above perimeters will be credited in the same form as the original payment.
How does the 100-night free trial work?
Our 100-night free trial starts when your baby comes home to sleep on their new Newton product for the first time. We know it’s important to have things ready and set in your nursery for bringing your baby home. Simply visit the warranty page and register your product accordingly to your due date for your 100-night trial to begin. If your little one is already here, filling out the product registration will ensure your 100-night trial begins on the day you receive your qualifying Newton product. Products for the 100-Night Home Trial include: Crib Mattresses, Bassinet & Bedside Sleeper, Travel Crib & Play Yard, Kids' Twin Mattress, & Pet Beds.
Other FAQ
Are you in any retailers?
Babylist, Nordstrom.com, and Amazon are authorized retailers for Newton Baby.
Purchasing on NewtonBaby.com is the only way to receive our 100-Night trial period, which allows you to get products into your home and experience it firsthand. If at any point during those 100 nights you decide it is not the right product for you and your little one, we will happily take it back for a full refund.
Do you make the Newton Mattress for adults?
We are always working on new developments. While we do not have any plans now, sign up for our mailing list to get the most up to date alerts on new product launches!
Do you offer installment plans?
Our mission at Newton is to bring safer, healthier sleep into every home. We have teamed up with Bread, a financial group that allows you to purchase your Newton and split your payment into monthly installments.
Simply select the Bread payment option at the time of checkout, enter in a few basic pieces of information to identify yourself, and you will receive an instant response with your options. Review your payment plan details and click confirm to finalize the loan. All your future payments will be made to Bread directly, not Newton Baby.
What does the Bread option for payment method at checkout mean for me?
Bread offers easy financing options for installment billing or 4-interest free payments that you can set up at the time of purchase. At checkout, you will receive notification of your options, where you can select the payment terms and the loan payoff time period that is right for you! Simply select the Bread payment option at checkout, and start your process today!
How can I partner with you?
We would love to hear from you! We’re always looking for great partners to join our mission to healthier, happier babies. You can email us at marketing@newtonbaby.com. We can’t wait to hear from you!
For influencer or social media collaborations, please submit your information on our collaboration request form here.
Are you hiring?
We are always on the hunt for talented, passionate people to join our team. Think you have something to contribute? We’d love to hear! Contact us at on our LinkedIn page, where you will also see the most up to date team openings!
How does your referral program work?
You will receive a $20 Visa gift card and your referred Friend will receive a $30 discount on their order when they use your dedicated link to purchase a mattress! To sign up, visit our website and scroll to the bottom of any page to select the "Refer a Friend" option. A small registration pop-up will appear asking for your email address. Register with the email address where you want your rewards sent. A link will be generated once you’ve entered your email. Share this link with your family and friends! You’ll receive an electronic $20 Visa gift card, and your Friend will receive a $30 discount on order of $175 or more when they use your dedicated link to purchase a mattress. All rewards are received within 30 days after your Friend's order is fulfilled. This code is for friends and family only and is not to be shared on third-party coupon sites, nor is it valid on self-referrals. You can earn a maximum of $500 in rewards per year. Exclusions may apply. For more information, read our Terms and Conditions here.
Can I sign up for the referral program, even if I haven’t purchased yet?
Of course! Simply visit our website and scroll to the bottom of any page to select the "Refer a Friend" option. A small registration pop up will appear asking for your email address. A shareable link will be generated once you’ve registered your email. Share this link with your family and friends! Keep in mind, we don’t allow for self referrals, meaning you can’t use your own link for purchase. But you can receive your reward every time your friends or family use the link you create. This link is for friends and family only and cannot be shared on third party discount sites in order to qualify for referral rewards.
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Your donation will help us provide diapers, safe sleep spaces, and more essential items to children living in poverty through the non-profit organization Baby2Baby.